Patient Medical Bills: Hold Reasons
All medical offices send patient statements. Patient Statements reflects the date of service, charges rendered, insurance payments and contractual adjustments (write-offs) along with the most important piece of information: patient balances.
Medical offices will setup internal office policies to release patient statements daily, weekly, bi-weekly or monthly. Offices can either send patient statements by dropping the statements to paper in the office and manually mailing them or electronically. Sending statements electronically can save a medical office lots of money.
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Fromt time to time your office will identify patients that need their statements to be held.
When these situations happen you will need to indicate a Patient Statement Hold Reason.
Some basic Hold Reasons can include Bad Address, Friend of the doctor, patient paid by credit card allow 3 day processing period, patient requested a delay of payment and many more. |
If your office is still processing statements by paper in the office you are most likely losing money each month. It has been estimated that every statement by paper costs $4.00 or more to submit. This includes the time it takes to print, stuff, stamp and mail the statements. Save time and money and outsource your patient statements through a Clearinghouse. Visit our Electronic Claims Clearinghouse reviews to identify the best for your office.
Our Training videos will walk you through the steps of creating the most effective Hold Reasons for your medical office. To learn more about creating Patient Statement Hold Reasons please Watch our FREE Medical training video series.
Look for our additional tutorials on the steps of how to actually hold a patient statement from going out with the rest of statements. |
